Trendy Media Group provides marketing and technology solutions to clients across all industries. Our products and services include: e-mail marketing tools and consulting services, creative design services, marketing strategy consulting, PR and media relations services, content writing, development and publishing and search engine marketing/consulting.  Our Managed Services department is responsible for providing superior customer service to our clients in their use of these services. We are seeking a results-oriented Managed Services Specialist to assist in developing and managing our clients’ marketing services.

Responsibilities and Essential Functions:

• Assist in loading client content (e.g., articles, photos) into Peer360 WEBLetter tool to create client newsletters
• Create pdfs of the email broadcasts, load printable versions of the broadcasts and publish to selected lists
• Be available to assist with unscheduled, time-sensitive email marketing broadcasts
• Assist in adding, editing and deleting email addresses from client lists
• Edit and upload new client email marketing lists
• Assist in preparing reports for clients regarding effectiveness of broadcasts
• Build demos for the Peer360 products
• Conduct training sessions for the use of the Peer360 products
• Provide telephone support to Managed Services clients regarding WEBLetter and other Peer360 e-marketing tools
• Prepare monthly updates of invoicing information of all Managed Services clients
• Update client support spreadsheet with new data relating to client accounts
• Other duties as required

Requirements:

• 1-3 years of experience creating and publishing e-mail newsletters and e-mail broadcasts required
• Excellent communication skills
• Strong organizational and time-management skills
• Ability to multi-task effectively
• Ability to work well in a team environment and assist other team members where necessary
• 1-5 years of work experience in relevant industries (Marketing/Technology/PR/Communications), with preference given to candidates who have experience in the on-line marketing industry
• Proficient in Word, Outlook, Excel, Powerpoint and Internet Explorer